| Font Size - |
| Related Articles |
 |
Out of the 4.9 lakh landline subscribers BSNL has in Pune, 46,000 have opted for broadband — 5,000-6,000 of them in the last 30 days —, said principal general manger D.K. Maheshwari. “Till now, we were giving only up to 2,000 broadband connections each month. We have seen a sharp growth the last month with around 200 connections a day,” he said.
The BSNL has reached out to rural fringes in the past two weeks. “In the past fortnight, we have extended broadband service to Daund, Talegaon, Lonavla, Chakan, Manchar, and Rajgurunagar. We have already received up to 150 bookings from each of these exchanges and connections will be given within 10 days,” said Maheshwari.
Agreeing that the BSNL has expanded its infrastructure, a Tata Indicom - Broadband employee said the BSNL had provided its DID operators in new upcoming areas with new broadband access equipment in the past three months. “Till June, most outer areas — where 70 per cent of the broadband market lies because of the software crowd — were with the private operators like Sify, Reliance, Videsh Sanchar Nigam Limited and Airtel. The BSNL made digital subscriber line access multiplier (DSLAM) equipment available in most of these areas. This explains the hike in their subscribers. The BSNL now has the widest network in the market,” said a senior Tata-Broadband employee.
Maheshwari, however, said the company was not dependent only on DID operators for growth. “These operators run small exchanges in housing societies. We have only 60 DID operators. We have expanded our network everywhere, not just in the new colonies. In all, we have 350 DSLAMs, 250 of them were laid during the past three months,” he said.
The company is crediting its sharp rise in subscribers to the arrival of equipment by October-end. “The city has been allotted one lakh lines. Besides 5,000 lines for the rural areas, we have laid equipment for 70,000 lines in the city. By January-end, we intend to finish laying out the remaining 25,000 lines,” said Maheshwari.
The BSNL claims that not more than 60 broadband customers call the complaint cell a day and “their problems are rectified immediately, although most of them have little do with infrastructure issues on our side.” Maheshwari said that nearly 1,000 applications for broadband were pending with the company. “But no complaint against our broadband service is left pending for more than a day,” he said.
Maheshwari is hoping that BSNL’s successful broadband service will herald a turnaround in its landline numbers. “Till a couple of months back, the company was recording nearly 3,000 disconnections each month. In December, the number fell to 1,200. We think our performance in broadband service will bring us more landline connections,” he said.
Sir,I have given complaint many time ,as i have problem in connecting BSNL broadband ( link ) on no 25459000 but there is no response. Kindly solve my problem.my no 26130736 this no is on R C OSWAL name .thanking you .
Dear SirI have deposited the money required by BSNL for internet connection on dated 10.07.2008. As per officer I shall be provided connection within three days.I complained it on local BSNL office , but no one is caring about my complaint.ThanksR.N.Tripathi
Pune,Pashan,sus road
Please tell me various plans
My broadband internet was not working since(11th Apr 08) yesterday. Today on 12tyh Apr 08 when I spoke to the customer service executive(Walekar) on (02025459000) the lady was very rude and was arguing with me that I have a wrong DNS address and was changes since long time. I was surprised as the internet is working with the same DNS since long time. No one from the BSNL side has informed me about this. The point i want to stress that the customer service thinks the customer is a fool and thinks the level of information she has is of highest level. I just checked the site and found the the DNS i had earlier was also a valid one. The Broadband customers can use the following DNS addresses:218.248.255.14561.1.96.6961.1.96.71 My computer was having the last 2 IPs as DNS setting. But she was arguing that those are the wrong ones and I must have changes this yesterday and thats why it is not working.
I want to take new connection for internet
I want to take new connection for only internet
R/Sir,since few days my broadband connection is not warking properly although i have submitted my camplaint to cancern bsnl office but nobody has took any action regarding the same,therfore it is request to your goodself look at the matter
I applied for broadband new connection on 20.09.2007 till date i didnt received broadband connection without any reason, I am taking follow up regularly to vadgaon sheri telephone exchange, Nodal officer Yerwada Mrs.Shirsath, customer care No 1500, I am getting answer that you will get new broadband connection soon, I am trying from Last five months, broadband year is already over , Please help me to get it immediately
Hello guys, I dont think BSNL deserves any sort of praise for its service its all due to its first mover advantage and wide reach that they have good infrastructure to support Broadband service. All said and done the service staff is one of the worst. I had applied in May 2007 and still waiting for connection. The officials do not answer and even on commented " They are fail and have no reason for not been able to provide connectivity". Also when filed an application against "Right to Information Act", I am still waiting for any answer. So the Mr.Praiser I feel all the praise for BSNL is worthless and they should stop giving ads about broadband service if they cant provide it.
Respected sir, This is in reference with your article “ BSNL BROADBAND IS A HIT ” . Unfortunately, in this world of technology we still have the monopoly game going on. I was a subscriber to the BSNL broadband and telephone from the last 5 years. I was very happy with the telephone and the speed and connectivity of the internet but very disappointed with the service. My internet service for some reason or the other had got disconnected and I called up the computer repair guy and he told me that the problem was with the broadband people(B.S.N.L.), I called up 1500(helpline no) and they gave me another helpline no and when I called up that helpline number they gave me still another helpline number and so on.for more than 4 weeks everyday i had to run after them, visit the telecom office on east street and give them calls after calls. But in the end I was badlywounded didn’t knowing what to do. I live on dhole patil road, a (suppose to be) posh part of town and neither tata, reliance, airtel nor satyam have any connectivity out there. Hence I have no other option but to keep my BSNL connection and to keep visiting the office in hope that one day I shall be successful in getting back the internet connection on.
| Most Read Articles |
|