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He and his team are relentlessly working towards creating new platforms to train his people particularly for management growth and improving their skill sets to cover new areas and processes.
Most of these training programmes are in functional areas such as finance, US GAAP and SEC reporting standards.
EXL has also partnered with management institutes such as MDI, Gurgaon and ISB, Hyderabad wherein we let our employees go through customised Management Development Programmes in batches to educate them on the required skills.
Moreover, companies want to create new positions from within the organisation and training helps them in doing so. Mr. Hajela says that 70 per cent of the new positions are filled in from within EXL itself. Additionally, EXL has revamped its performance management system last year. The revamping exercise was taken up with an objective of aligning the individuals’ capabilities and skills set with the roles they perform. As a result of this standardization process, EXL was able to identify more than 400 unique roles within the organization.
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