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The facility will soon be available on the official website of the Income Tax (IT) department, with the completion of the trial run of this maiden initiative in the next few months.
"The department will now start to register the grievances of the taxpayer on the official portal also, similar to the online filing of tax returns facility," said a senior IT official involved in developing the new process.
The trial run of this facility named 'Sevottam' is already being experimented on a pilot basis in Mumbai and Udaipur, the official said.
While registering online complaints, the tax payer will also receive an acknowledgment number which would have a fixed time limit that will ensure that it is redressed within a stipulated duration.
As of now, tax payers have to throng the tax department's offices in order to get their complaints resolved. The online facility will aim to create a hassle-free facility for tax payers across the country, the official added.
The IT department's online facilities currently feature services like e-payment of taxes, filing of TDS returns, Annual Information Returns, Online Tax Accounting System (OLTAS), Tax Return Prepares Scheme (TRPS), Tax Information Network and helpdesk, as well as tax payers queries and feedback on the department's official portal.


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DEAR SIRI HAVE VOLUNTARILLY RETIRED AS INSPECTOR IN CISF MINISTRY OF HOME AFFAIRS GOVT OF INDIA. MY EXCESS DEDUCTION IN THE YEAR 2006-7 HAS NOT REFUNDED BY THE INCOME TAX DEPARTMENT CHANDIGARH NOW AT MOHALI PHASE 6. NOMBER OF TIME I MET DARSHAN SINGH INCOME TAX OFFICER AND DEALING HAND BUT NOBODY BOTHERS TO REFUND OF MY 500 RS SINCE 2006-2007KOTHI NO 559 PHASE 7 MOHALI SHAMINDER SINGH PAN NO ACCPS@(*!c
Kindly check the records of the Shivalik Automobiles ( PlatinumHonda) Chandigarh they are the same as the Satyam people they manufactired there books of accounts Karan And Sandeep Gilhotra are both
Mr. Vikram God income tax comissioner, mumbaiand his father in law Mr. Manmohan Pal and Mr. Ashok Bansal are the most corrupt peole in the society.. All 3 r not paying one tenth of the tax as they should.. Its because of support by the incometax comissioner Vikram god, mumbai. . These 3 people are buying enormous amount of property in moga,ludhiana, chandigarh, hissar, gurgaon,delhi and adjusting all their black money. . major part of oney comes from vikram god who send black money from mumbai to his father in law. Thes people should be interogated and punished with a double penalty if found to be not paying complete income tax. if one is in income tax department, he should not take the undue advantage of this as this is a big crime than others do. .I request you to interogate these three interrelated persons and punish them so that they should pay tax according to there income which is in crores.Thankyou, looking forward for your true actionJai Hind