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The facility will soon be available on the official website of the Income Tax (IT) department, with the completion of the trial run of this maiden initiative in the next few months.
"The department will now start to register the grievances of the taxpayer on the official portal also, similar to the online filing of tax returns facility," said a senior IT official involved in developing the new process.
The trial run of this facility named 'Sevottam' is already being experimented on a pilot basis in Mumbai and Udaipur, the official said.
While registering online complaints, the tax payer will also receive an acknowledgment number which would have a fixed time limit that will ensure that it is redressed within a stipulated duration.
As of now, tax payers have to throng the tax department's offices in order to get their complaints resolved. The online facility will aim to create a hassle-free facility for tax payers across the country, the official added.
The IT department's online facilities currently feature services like e-payment of taxes, filing of TDS returns, Annual Information Returns, Online Tax Accounting System (OLTAS), Tax Return Prepares Scheme (TRPS), Tax Information Network and helpdesk, as well as tax payers queries and feedback on the department's official portal.


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sir in calutta one man has so much black money that he is not paying the money he is not givgin his mony to income tax wch he should pay his name is roshan bihani he is dng business in cloth shop n has a lot of black money in all their family members his mama is in delhi n he also have black money so plz sir take thier their balck money
dear sir, due to postoffice mistake my incometax refund has been returned . pls again send it through post office . thanks harsh kumar mobile no 09719423953
Respected sir, i have submit ITR-1 on 29th of jul2010 at circle2 jamshedpur. but i have't get my refund till now. my refund amount is Rs.4743.thank if u really help me regarding this matter.
Dear sir,I have not received my refund A.Y2009-10. I have filled the return at ACIT Circle 42(1) Mayur Bhawan, New Delhi Thanking you Rajpal Singh
My name is Prabhat and I am a software engineer..I am extremly unhappy with the team of income tax department,which is supposed to address complains of customer related to income tax refunds. First of all very rarely they are attending the calls and automated ring is going on with music for unreasonable amount of time..Hence we have to spend money for the call,which they will never attend. Second they will never reply to any mails send to them. Hence I will say to all people who is working in refund team to please amend your ways of work and try to be a good Indian.. Please do your duty for which you are getting money. Lastly same on income tax-department(a big place of corruption) Keep ON India...
I did not receive my refund amount for the year 2006-7 as I am resident of Vizag, AP, India. I did not get proper audience from any one from the department when I approached with the change in address.Please help me.
Dear Sir ,With refrence my above subject i have to say that i am from motihari bihar . I have approched to submitted documents according the notice of motihari ito. but he have not taken due to personal reason. he said to me that hum iska achar ghalenge kya. hum ye nahin lenge . aap do din baad aakar Aaj ki date mein kaam kara len. main kar doonga,so sir i dont have any type of reciving copy of other date.Sir please help me
DEAR SIRI HAVE VOLUNTARILLY RETIRED AS INSPECTOR IN CISF MINISTRY OF HOME AFFAIRS GOVT OF INDIA. MY EXCESS DEDUCTION IN THE YEAR 2006-7 HAS NOT REFUNDED BY THE INCOME TAX DEPARTMENT CHANDIGARH NOW AT MOHALI PHASE 6. NOMBER OF TIME I MET DARSHAN SINGH INCOME TAX OFFICER AND DEALING HAND BUT NOBODY BOTHERS TO REFUND OF MY 500 RS SINCE 2006-2007KOTHI NO 559 PHASE 7 MOHALI SHAMINDER SINGH PAN NO ACCPS@(*!c
Kindly check the records of the Shivalik Automobiles ( PlatinumHonda) Chandigarh they are the same as the Satyam people they manufactired there books of accounts Karan And Sandeep Gilhotra are both
Mr. Vikram God income tax comissioner, mumbaiand his father in law Mr. Manmohan Pal and Mr. Ashok Bansal are the most corrupt peole in the society.. All 3 r not paying one tenth of the tax as they should.. Its because of support by the incometax comissioner Vikram god, mumbai. . These 3 people are buying enormous amount of property in moga,ludhiana, chandigarh, hissar, gurgaon,delhi and adjusting all their black money. . major part of oney comes from vikram god who send black money from mumbai to his father in law. Thes people should be interogated and punished with a double penalty if found to be not paying complete income tax. if one is in income tax department, he should not take the undue advantage of this as this is a big crime than others do. .I request you to interogate these three interrelated persons and punish them so that they should pay tax according to there income which is in crores.Thankyou, looking forward for your true actionJai Hind