Infosys BPO along with its clients McClatchy and P&G were adjudged winner and runner-up and respectively under the category ‘Best New Outsourced Services Delivery (under 3 years)’ at the award ceremony held at Orlando, Florida.

SSON’s annual Shared Services Excellence Awards honour, recognize and promote both captive and outsourced shared services that demonstrate winning practices. These awards are the industry’s benchmark in terms of best practice and business excellence. The parameters for selection included strategy, people, culture and change management, innovation, automation, relationship management and customer service, governance and future strategic direction.

Patrick Arlequeeuw, Vice President R&D, Product Supply and Customer Business Development Services for P&G’s Global Business Services commented, “This is a recognition we can be proud of. I know that the participating companies are top-notch in their fields and the selection process is very competitive.”