“The process has begun to start a university, but it will take another three years to start the activities,” said Kunal Vasudeva, project head, Kingfisher Training Academy. “There is an ever growing demand for the aviation sector. In the next five years, as the industry grows, it is predicted that there will be dearth of manpower. To bridge the gap between demand and supply, creation of skilled manpower is a necessity,” he said.

“We have started the training academy as a first step. Our ultimate aim is to create an IIM of the service industry,” said Rita Gupta, brand adviser of kingfisher training academy. “The courses which we now run are certificate courses; but there is a real need to have management degree courses in the service sector. We are definitely looking at to start such courses in aviation, retail and hospitality industry,” she said. “The other advantage is, we are in the industry and we know its needs. Accordingly, we can be able to design the courses,” she said.