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The petition, filed by an NGO, Voice of India, stated that in December 2007 the organisation had sent a representation to the Delhi government and the DMRC seeking basis facilities in the train but got no satisfactory reply from them.
According to NGO president Dhanesh Ieshdhan, there is also lack of toilet facility in the train, besides drinking water facilities for the commuters.
Seeking the DMRC to provide these facilities within two months time, the petitioner alleged that the corporation has failed to make special sitting arrangements for the senior citizens who commute every day by the train.
Besides, the NGO has raised questions over the security at Metro stations stating that "there is absence of baggage screening or scanning machines, the metal detecting wooden-frames through which a traveller passes before reaching a platform are also defective".
The petitioner also sought the court to constitute a committee in the form of nodal agency to look into the necessary facilities to be provided to the commuters in metro trains.
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NGO were once the boon of the System. Now they are the bane. Delhi Metro is one of the finest things to happen. Now the NGOs cannot stand it and have to mess with it. Does any bus have toilet facilities or drinking water? Then why should they ask for it on the Metro. It is not that the time between two stops are so long that such facilities are required. I hope that the Hon'ble would throw out the case and impose some fine on this NGO for initiating such litigation.
Such initiatives must be encouraged