“Our industry is knowledge based and we need people who can be retained,” said Heron directors Paul Howard and Chris Knight, adding that institutions such as NIPER, Panjab University, PGI, etc. consistently produce top quality medical staff and the office in Chandigarh will be the largest operational centre of the company.

Heron Health, which is into analyzing and interpreting information for the pharma industry, caters to multinationals such as GSK, Pfizer, Johnson and Johnson, among others. “Unlike business process outsourcing (BPO) companies we are here not to cut costs but increase capacity and are offering the best reward package in the industry to our staff,” its country head Manek Shergill added.