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iPhone China sales stopped over safety

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Agencies

Posted: Jan 13, 2012 at 1610 hrs IST

Beijing Apple said it was suspending sales of the new iPhone at its China stores after fans desperate to get their hands on the last gadget plugged by Steve Jobs fought with security and threw eggs at an official outlet.

Police detained at least two people outside the Beijing shop on Friday when angry crowds who had queued for hours in freezing temperatures for the Chinese launch of the iPhone 4S were left furious after being refused entry.

A reporter outside the store in the upmarket Sanlitun district saw frustrated shoppers attack a security guard after police with megaphones shouted at the 1,000-strong crowd to go home and said the gadget would not go on sale. "We waited here all night. It's not fair," said 18-year-old Tom Sun. "We're angry because this American company told us it would open its doors at 7:00 am."

Apple said its other mainland China stores -- another in Beijing and three in Shanghai -- had sold out of the new device within hours.

"The demand for iPhone 4S has been incredible," said spokeswoman Carolyn Wu.

"Unfortunately we were unable to open our store at Sanlitun due to the large crowd, and to ensure the safety of our customers and employees, iPhones will not be available in our retail stores in Beijing and Shanghai for the time being."

Apple said customers could still order iPhones online and at other authorised retailers in China. A worker at a small, downtown China Unicom shop said 80 iPhone 4S models had sold out in four hours.

Some of the people gathered outside the Sanlitun store from the early hours on Friday said they had been paid 100 yuan (almost $16) each by touts to stand in line and wait for the doors to open.

Shouts of "Open the doors!" and "We want mobile phones!" went up occasionally as the restless would-be customers jostled to get close to the front of the pack. Many took videos of the scene, using older iPhones.

One young Chinese man who refused to give his name said he planned to buy as many of the phones as he could and resell them at a profit of at least 500 yuan ($79) a piece.

"These are not fake iPhones," he said. "People want Steve Jobs' best."

Reselling is a major industry in China, where the new iPhone has been on sale for months at a premium on the black market, after being smuggled in from neighbouring countries and from Hong Kong.

The new model, whose features include a high-definition video camera and a quick-witted artificial intelligence "personal assistant" named Siri, had its global launch in October.

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