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The complainant, Sanjay Ahlawat, said he had insured his truck for Rs 6,75,000 in 1998. It was, however, badly damaged in an accident in 1999, after which, he lodged a claim with the company.
The surveyor appointed by the insurance company, after inspecting the vehicle declared that it a case of total loss. The complainant, however, alleged he was forced to settle the claim at Rs 4 lakh. The insurance company, in its reply, denied any deficiency and said the paid amount was according to the surveyor’s assessment.
Admitting it to be a case of total loss of vehicle, the UT State Commission today dismissed the appeal of the insurance company with costs of Rs 5,000.


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