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Want action against errant auto driver? Then post a complaint to RTO

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Chandan Haygunde

Posted: Jan 07, 2008 at 0000 hrs IST

Pune, January 6 Next time, you find an autorickshaw driver charging excessively, just take a post card, write a complaint against him and post it to the Regional Transport Office (RTO). Within a month, RTO will “penalise” the autorickshaw driver.

Many regular users of the autorickshaw are clearly not aware of this action by the RTO. But assistant commissioner of police Sangramsinh Nishandar of traffic control branch said the RTO has taken action against 60 autorickshaw drivers last year after receiving written complaints from citizens. In case of a complaint, the autorickshaw driver has to pay a fine of Rs 300 or face suspension of licence for 10 days. “RTO may also cancel the licenses of these auto rickshaw drivers,” he said.

Nishandar will be monitoring the “traffic enforcement” drive henceforth. He said awareness of such action by the RTO was low among citizens which reflects in the number of complaints received by the RTO. “A maximum number of citizens should use it for controlling the wrongdoings of the autorickshaw drivers,” he appealed.

Supporting Nishandar, deputy regional transport officer Amar Patil said they received 149 written complaints from the citizens in 2007. “Addressing all the complaints, we have collected a fine of Rs 10,500 from the errant autorickshaw drivers,” he said.

“The complaint can be made on a plain paper or post card. It should carry the name and address of the complainant, number of the autorickshaw, details of how the autrorickshaw driver cheated you with exact time and date of the incident and the route on which you had hired the autorickshaw. The complaint should be then posted on the following address — Region Transport Officer, Sangam Bridge, Pune,” Patil said.

“After receiving the letter, we call the complainant and the autorickshaw driver for a hearing. If the autorickshaw drivers are found guilty, RTO either collects fine from them or cancels their driving licences or permits. The entire process is completed in 15 to 30 days,” he said.

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Auto meter is Fast and Driver belongs to Union Authority by Mahesh on 21 Nov 2011

MH 03 AA 7449 , the meter of this Auto is too fast and on discussing the same the driver is arguing back and threatening us stating that he is from the union and make sure he will take us for a ride next time seen. this rickshaw is seen in Kanjur marg station rickshaw stand next ti Huma Ad labs.

Rude Auto driver cheats by Yash on 08 Oct 2011

I hired a rickshaw from Puna hospital with my grand father who was ill, i traveled to Bibwewadi. The meter shown 7.00 reading, which was already more than i usually get for the same route and distance. Then that rickshaw driver rudely and using bad language asked me for 105rs fare which was supposed to be 68rs only. This disappointed me, I asked him to show the meter fare on his card, but he didn't show. He said he is needs to be payed more as he will need to get back long way on the main road. He started insisting loudly and using bad language for 100rs fare. I was not in a situation for verbal fight because my grandpa was already standing besides me (waiting for me as he is not able to walk properly because of his oldness and illness) and also my neighbours will get disturb, so I just took a snap of his vehicle number (MH 12 FA 2470) and I hope no one will get cheated like this... I wish this and such Auto rickshaw drivers should be punished, Auto no: MH 12 FA 2470

High cost at short distance by AMLAN SAHA on 21 Aug 2011

We usually go to Dlf building from Kondapur to DLF(Gachibowli) during office day.Found that auto driver charging high price worth Rs 15 at short distance per head sharing. I have tried to complaint Police abt this for last 3 months. Still not happening. Need strict action against high price.

denying to go by rupesh khanvilkar on 08 Aug 2011

denied seat from teachers colony(Bandra) to kole kalyan police vasahat,kalina,auto no:MH03AA 6032

Tampered Meter by pooja on 23 Jun 2011

Can somebody do something bout these auto People. More than Half of the auto's running in mumbai have manupulated meter's . And they alwayz tend to argue or fight when we say this to them. Can't we issue the order of putting electronic system or huge fines to this auto drivers on compaining to the nearest police stations as earliest as possible.

Auto meter is fast by Kaustubh on 07 Jun 2011

I took a auto from Ghatkoper station to Marol(near airport).It usually cost 5o Rs. to 60 Rs. but today morning(7th June 2011) he charged 75 Rs.(as meter reading was more). He said you can complaint to any one. His batch number is 141269.

auto meter is fast by Jasmine on 19 Jan 2011

The aouto meter is very fast and a driver confessed about it MH 02 UA 9467.When asked to take the rickshaw to the RTO office he refused and said that the rickshaw meter is only 5paise fast.Please look into this as its creating a mess.The auto was from Malwani,Malad. A kind Request as it has become a practise of all the rickshaw fellows..

Auto Driver Cheating by Ashok Gupta on 16 Jan 2011

I would like to address the complaint for Auto Rickshaw number MH 04 BC 4631 and his Billa No.50997, name he didn't tell me. The driver is cheating with the meter and charging fare Rs. 15/= per seat from Kapurbawari Chowk, Thane to Luiswadi, Naka Thane. His behaviour also was not good with us four pessengers. Please do the needful, better cancel his Liecence for one month and instruct him to charge fare as per meter only.

lost my polythene cover contains 3 sarees and 10 blouses pieces new by Smt D. venkata Ramana on 10 Jan 2011

I traveled with sister , sister in law and son in auto on 09.01.11 at 2.40 pm via Alugaddabai to kalyan jeweller, besides Hyderabad central panjagutta. I put my cover(kalamandir cover contains 3 saress and 10 blouse pieces new) back side of the seat and I forgotten when get down to auto. I don't know auto no. driver was youngster and wear blue cotton shirt. if u find that person pl tell my no. 9948671560. I wil give a gift if he handover my cover to me.my adress flat no:109, block 12, prajaycity apts, miyapur, R.R.dt. Hyderabad. same day I was complained at panjagutta police station also. please help me.

Auto Driver Cheating by Mahesh on 08 Dec 2010

The auto drivers opposite to DELL, Microsoft, at anypoint are not willing to go to the desired location or want double or more. Even when complained to the traffic police here, he does not care. can anyone address this, please

Auto richkshaw denies to ply to desired destination by Shiji on 29 Nov 2010

Auto rickshaws at 5:45 p.m refuse to travel to Goregaon station from Nirlon Compound, Hub mall, Goregoan.

Auto Driver Cheating by Sheela Paulson on 25 Nov 2010

I am a resident of Pune. I would like to address the complaint for Auto Rickshaw number MH 12 Q3849. The driver is cheating with the meter and not willing to show me the card as well and charged me extra also behaviour was not good with a female. Please do the needful

SMART CARD LICENCE by Jabal Kumar.S on 29 Oct 2010

i HAVE GIVEN MY BOOK-LICENCE TO A DRIVING SCHOOL AT NEW PANVEL FOR CONVERTIBG IT TO SMART CARD FOR RS 500 AS SAID BY THE SCHOOL OWNER,NOW HE IS DEMANDING FOR 300 RS MORE FOR THE SAME SAYING THAT HE HAS GIVEN A GOOD AMOUNT TO RTO AS BRIBE FOR THE SAME.KINDLY GUIDE ME FOR TAKING ACTION AGAINST THE DRIVING SCHOOL.....

SMART CARD LICENCE by Jabal Kumar.S on 29 Oct 2010

I have given my book-licence to a driving school at panvel for convertibg it to smart card for Rs 500 as said by the driving school owner.Now he is demanding for 300 Rs more for the same .Smart card is already made and is with him.Kindly give me a solution for this problem(Cash receipt is with me)

complaint about auto rickshaw drivers at kanjurmarg station by Chotu on 24 Oct 2010

none of the auto rickshaw drivers at kanjurmarg station(near Huma Adlab cinema) in mumbai are ready to take customers to IIT Bombay.customer who are in a hurry to reach IIT in the morning , has to wait for atleast 30 min to 1 hr,then also they have to share with others , who go for a long distance. It realy hurts , that they are refusing to come to one of the biggest Intitute of India called IIT Bombay. In sharing people have to get down at main gate at IIT & walk for 15 to 20 mins to reach their departments. If this will continue , people will start buying thier own vehicle , which will lead to more traffic jam. I requset the concerned officers to take the necessary actions against them. thanks & regards, Chotu

Refuse to come by Pritish Chowdhury on 17 Oct 2010

Dear Sir/Mam, This is regarding the refusal of hiring the Auto Rickshaw form Mumbai airport to Bhandup Vehicle No - MH-02-TA-1610 time 11:50 PM,the vehicle was in line but when i was about to sit he just drove away and took a 'U'turn and was again in line,infact i had asked the private security ( vehicle number noting person)to help but he was clueless neither any police men were around to complaint. Kindly look into the matter and please take some action against the driver. Thanking you Pritish Chowdhury Mobile No - 9820448881

Complaint against Auto Rickshaw Driver by Vani on 10 Oct 2010

I would like to get to your notice that the Auto,bearing the number KA-05 9259(Dl no:-611/99) has tampered with his meter and also charged double the fare. He threatened us if we didn't pay the amount.

Complaint against Auto Rickshaw Driver by Sameer on 05 Oct 2010

The driver of auto rickshaw (No. MH 06 Z 1876)at Khandeshwar railway station tried to beat me as I refused to pay the ampount as it was 5 times the rated one. I somehow escaped. Please take some action against him.

Is it really works? by Dhiraj on 04 Oct 2010

Today we tried hiring auto from hadapsar to Runwal Housing and Auto driver asked us more 70 Rs. while it cost only 20 Rs. We asked him to go by meter. His meter was jumping like anything and it reached 40 Rs. When told him that it doesn't cost this much then he started using foul language and abusive words. Also he called up his friends around and made us pay 50 Rs. The auto number that we were travelling is MH-14 R 3673. I really request you to take action against these type of drivers. We are really fed up of this.

Rick driver charged more than fare by Mark Gibson on 20 Sep 2010

When I returned from Dhisar check naka to Vikhroli in the evening by rick, the meter showed 19 Rs & the driver showed us a card which amounted upto 320 Rs. I did not have a proper card to check it out but I took his number & name & told him that I would submit a complain. I am still not sure what the fare is for 19 Rs. & surfing the net to get the proper tariff. The drivers name is Shiva (that is what he said) & the rick number is MH-03-AA-9766, this happened on the 16th of Sept. 2010, that was a Thursday. I want to even send a complain to the RTO with the hope that this guy is taught a lesson & does not cheat others. Why can't the RTO have regular checks on the meters to see if they are tampered with as all the rickshaws inverabally have their meters rigged & then to top it all they want the prices raised all the time.

taxi meter fraud by nilanjan on 19 Sep 2010

i donot think govt. or police ever take any action to these taxi drivers or taxis, i traveled from howrah to sinthi where the usual meter reads 50-60, but that day the meter read 80,the no. of the taxi was WB04 A 4812.

Complaint about auto driver at panvel by sarfaraz J. Khatib on 16 Sep 2010

Auto Rickshawala refuse to collect fair as per metere at panvel station & nearby. These happens every day. We request RTO official of that region should look into the matter.

Auto Rikshawala refuse to fair at Kanjurmarg railwaystation from Hanuman nagar by Ms. Teja Gawde on 26 Aug 2010

This is everyday's problem in my area (Hanuman Nagar, Bhandup), every autowala refuse for kanjurmarg station. my complain is against batch no. 152901 Riksha no. MH03AA1688.

complaint by Debabrata Naha on 19 Aug 2010

plz dear politicians, take some strict action against the hyderabad auto drivers.they dont use meter and charge extra from us.

AUTO RICKSHAW DRIVERS REFUSIS TO TAKE FARE TO MALAD STATION by Chris on 20 Jun 2010

Hi I work at malad mindspace interface 16, in the night there about 8 to 10 rickshaws but none of them are willing to go to malad station, BTW I stay at Bandra if I ask for Bandra all them are ready to go, this is not that this problem is for recent months, I been working here for 6 years and the situation is getting worst day by day. Is there a way that I can complain to the RTO and they can take their case.

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