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Wednesday, June 24, 1998

Finally, Indians get serious about Y2K 

Our Bureau  
There have been some reversals of late. The Y2K, or the crisis arising out of writing the last two digits of a year, is at last being looked at as a problem in Indian organisations, while all along it was seen as an opportunity for the IT industry to make it big.

Another remarkable change which has come over in some of the Indian companies is that the chief executives and managing directors are committed to solving the Y2K problem. So, it is no more an engineer-engineer job, rather it is an initiative from the top of the company. Also, it's being gradually realised that the corrective measure must be a collective effort and not an isolated solution. These were some of the observations made by Subodh Bhargava, Group Chief Executive, Eicher Goodearth Ltd, at a talk on Y2K recently. K B Dadiseth, Chairman, Hindustan Lever Ltd (HLL), had some interesting predictions to roll out, indicating the seriousness of the Y2K problem. Dadiseth said 500 million computers around the world would be affected by theMillennium bug; 20 per cent of the small business all over may face liquidation; and everything from factories to railway signals, wage computation to promotions, electricity bills to credit card records, will go haywire. HLL being one of the few companies in India to take up the issue well in time, it has already spent over Rs 60 crore on Y2K.

Its plan of action: Through four R's -- retire, replace, re-engineer and repair -- HLL will have Y2K compliance by October 1998. The company has even requested its vendors and all those connected to comply. To make sure that the system is in place, HLL will soon fast forward to year 2000. So, any glitches which will come up during the fast forward session can be corrected well before the year 2000.

Besides HLL, those nearing Y2K compliance include ANZ Grindlays Bank and IBM. Tata Iron & Steel Co (Tisco) is another company to have taken up the Y2K project full swing. And all these companies have come to one conclusion. That is, the deadline to solve the Y2K crisisis not January 1, 2000, but January 1, 1999. For any company will need at least one year of testing before achieving 100 per cent fool-proof compliance. In other words, only six months to go. So those who have not done anything about the problem so far, will find the going tough because there's no time left for planning any more. Meanwhile, in the absence of any government initiative to take up the issue, individuals and companies can visit a few significant Internet sites instead. Take for example www.open.gov.uk/bug2000.htm -- this is an official UK government site, recommended by Judith Slater, First Secretary - Press, British High Commission. This site gives you a seven-step plan, which can be followed in any organisation, irrespective of size.

  • The plan begins with understanding of the problem. ``The essential first step of becoming aware that the problem is real must be followed quickly by understanding and action,'' it says. Awareness should be spread throughout your organisation, as well as tothe companies with whom you do business, the UK site adds. Also the senior managers in your business must understand the risks involved.

  • The second step is to prioritise, according to the site. Companies must create an inventory of all computer and electronic systems. After that prioritise the systems and equipment that are business critical. Determine whether the company could survive their failure.

  • The next step is to assess the extent to which the Millennium Bug affects your systems and equipment. You may need to contact whoever supplied the system or equipment to ask them whether it is Millennium compliant.

    You should also examine your supply chains, draw up a list of those organisations on which your business depends and start talking to them about their plans for addressing the Bug. It is no good if you fix your own problems but an essential supplier or customer fails through their inaction.

  • Planning is the next big step. Decide whether you are going to repair, replace or retireeach item that you have found to have date handling problems. Again, assign priorities on the basis of the importance of the system to the organisation, when date handling will first cause a problem and the time that it will take to repair or replace the item.

  • Then comes implementation. Once you have your plan, follow it to make sure each defective item is made compliant. This may be through work you carry out in your company, or by buying new items.

  • Testing is the penultimate phase. This is to check that each item handles dates correctly and that the inter-working of the items and systems also work is crucially important. Testing can take 50-70 per cent of the resources needed to solve the Millennium Bug problem.

  • Finally, it's installation time. When systems have been repaired or replaced - and tested - they must be brought into service.

    Another related site on the subject is that of the Department of Electronics (DoE). It's called: www.doe.gov.in. But unlike the UK govt site, the DoEsite does not provide you with any step by step guide. Rather, it devotes more space to the dimensions of the opportunity available to the Indian software industry.

    http://www.software.ibm.com.year/ is a cool site for guidance. It also answers your questions on the problems that you or your company might be facing because of the Y2K. The bottom line here is: Whether you are just beginning or you are well into your Year 2000 project, IBM's time-proven expertise can be invaluable.

    Copyright © 1998 Indian Express Newspapers (Bombay) Ltd.


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