Blending quality with client satisfaction
Essentially, a Six Sigma quality initiative focusses on bringing about a culture that is built around offering total customer satisfaction -- to both internal and external customers.

America Online to put 50 local guides on Netscape
Netscape Communications Corp will put America Online Incs Digital City guide on its Netcenter Web site, giving Netcenter much-needed local news and information and America Online broader distribution of its Digital City service.

Oracle unveils solution to Y2K problem
Oracle Corp, the world's largest maker of database software, unveiled on Tuesday a group of programmes to help mid-sized companies ready their computers for the turn of the century.