Mumbai, March 28: It's food for thought: how do you grow the market for a product like compound animal feed? At the Rs 270-crore Godrej Agrovet they think they have the answer: it's called Operation Conversion, and its singular aim is to convince Indian farmers to switch to its compound feed--a specially created balanced diet for animals--rather than the traditional feed.The strategy: identify pockets in the country where farmers can be converted to using compound feed. For starters, Operation Conversion will run fullstream over a period of two years during which the company plans to pick five pockets each in three states--Maharashtra, Punjab and Tamil Nadu. Says Godrej Agrovet chief executive officer SL Anaokar: ``Implementing this strategy is a time consuming exercise but the company is willing to wait. We will not pick more states till we achieve nearly full conversion in the first three states.''
This strategic decision stems from a series of cost reduction and business process reengineeringinitiatives which Andersen Consulting has implemented at Agrovet for the past one year. To be sure, Operation Conversion was preceded by converting Agrovet's existing business processes into a more cohesive and more efficient set of operations.
The cost reduction exercise was kicked off by the company on the recommendations of Andersen Consulting last year which are now being implemented. Agrovet should save at least Rs 5-7 crore through these initiatives this year-which can then bankroll Anaokar's marketing plans. The company sells its animal feed under the Godrej brand, which also has sub-brands like `Milk More'.
The stakes are certainly high: compound feed accounts for less than 10 per cent of the total feed consumption. The total compound feed production for animal feed (cattle feed plus poultry) is around 2.78 million tonne per annum. Within this, cattle compound feed is 1.8 million tonnes, while poultry feed makes up the balance.
Andersen's diagnostic study suggests that the total gross potentialfor the business is around 36 million tonnes per annum, leaving a huge scope for conversion. Agrovet has a market share of 11 per cent in animal feed in India. HLL is its closest private competitor with almost the same share. Other major players are cooperatives like Amul in Mehsana, Gujarat.
As the only organised player in the animal feed segment, according to Khanna, if Agrovet converts the market, it can own it. Agrees Anaokar, ``The only way to increase consumption of compound feed and increase the rate of conversion is to educate farmers to shift to compound feed.''
Pitching the feed
As a first step Agrovet will try to change the perceptions of farmers about the cost-benefits of compound feed. By using compound feed, which is actually at a price discount of 10-15 per cent to traditional feed, Agrovet reckons farmers stand to gain from the cost advantage. Then there are benefits like better milking, health, and calfing of livestock.
The company, has therefore, begun running educationaldrives through physical demonstrations and trials, which have a gestation period of at least two years--with the help of the department of agriculture and nutritionists and other relevant local authorities.
While such exercises are undertaken by Agrovet's competitors also, Godrej is planning to step up the frequency and focus of educational drives and make it a major operation to convert certain regions to using compound feed. Says Anaokar, ``Compound feed being cheaper than traditional feed, farmers get an impression that this would be of lower quality. However, the fact is that compound feed are of a higher standard as compared to traditional feed and yield better results.''
Market research shows that a farmer generally sets aside a budget of Rs 20-25 per day on animal feed. The feed is prepared by using a mixture of both compound and traditional feed which he feels is best for the animal. Most of Godrej's competitors, including cooperatives like Amul, buy milk as one of the incentives to farmers forbuy their compounds. According to Anaokar, Agrovet may also look at this alternative in the future if it dovetails with Agrovet's diversification plans.
Internal initiatives
Agrovet's project with Andersen Consulting can be split into five key processes:
Standardisation: Agrovet was asked to standardise all formulations and specifications which currently exist in different designs in different places across the country. An existing linear programming model was utilised by Andersen in a more effective manner leading to cost reduction. Logistics: A lot of backtracking was taking place from the inflow of raw material stage to the outflow of the finished goods. Freight costs formed anything between 15 per cent to 30 per cent of Agrovet's total cost. Andersen suggested that wherever possible, the location of some units should be changed--three units were thus relocated. Production was also rationalised so that while some units continued to make both cattle feed and poultry feed, certainunits stopped making poultry feed. Raw material procurement: Godrej Agrovet typically works through a decentralised system of raw material procurement. Now the company is considering switching over to centralised buying of raw materials, buying through both traders and directly from raw material manufacturers. This will not only reduce speculation pricing, but also allow the company to emerge as a preferred buyer with its vendors. The company is also looking at making prompt payments, say within a period of seven days as against a normal schedule of 25 days to bring down cost. Change in production design: By rationalising the shopfloor the company hopes to consume less power and improve efficiency. Sales and distribution: To bring down costs, Andersen had suggested reducing the number of intermediaries between the distributors and consumers (farmers) to not more than one-instead of the current two to three agents. By reducing the number of agents between a distributor and farmers, thecompany plans to rationalise its costs further. In all, Agrovet has 7,000 dealers and plans to increase this every year by 25-30 per cent per annum. Each dealer caters to 40-50 farmers.Clearly, by tightening its own operations, and passing the benefits on to the farmer, Godrej Agrovet is well on the way to milking marketshare for its branded compound feed.
Copyright © 1999 Indian Express Newspapers (Bombay) Ltd.