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Santro, Ikon, Lancer, Qualis are the most appealing cars -- JD power 

PRESS TRUST OF INDIA  
Mumbai, Jan 24 : Hyundai Santro, Ford Ikon, Mitsubishi Lancer and Toyota Qualis were judged the "most appealing" cars in their respective segments by JD Power Asia Pacific, an international market research agency. The cars won prizes in the 2000 automotive performance execution and layout study with Santro winning the award for small car, Ikon in the entry mid-size category, Lancer for premium mid-size segment and Qualis as a multi-utility vehicle (MUV).

As many as 12 automobile makes and 22 models covered the study, the agency said.

The prizes were handed over by James D Power IV, partner director International operations, at a function here on Tuesday.

Honda Siel and Maruti Udyog were joint winners in the 2000 customer satisfaction index study. Both Honda and Maruti performed well on all factors with the former leading on the problems experienced factor while Maruti lead on service advisor and service performance. Santro (best small car), Maruti Esteem (best entry mid-size car), Lancer (best premium mid-size car) and Qualis (best MUV) were the recipients in the 2000 initial quality study. In the tyre industry segment, Bridgstone ranked the highest in the original tyre customer satisfaction index study.

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