NEW DELHI, JUNE 13: Six months ahead of the Y2K doom date, an Indian firm, Satyam Computers, has got an online doctor to cure the start-of-the-millennium problem. Designed to diagnose computer related problems, the service can perform jobs which only vendors could hitherto do manually. The innovative bit about Dr Millenium is that it can rectify the lacunae in your personal computers while you are relaxing at home.One does not need to harness special skills to implement Dr. Millenium. ``It is simple browsing,'' says John Devasahayam, vice-president of Business Development in the firm. ``We have to tell the user not to waste time in searching for vendors in the market to make their computers Y2K compliant,'' he says. ``Since we have little time left, this is a quick service to ready your personal computers to comply with the Y2K bug.'' In fact, the firm sees this as their USP and is focusing on Y2K as it is ``the predicament of the century''. Dr. Millenium offers its services on the net and the user can avail the facility for a maximum of Rs 449. All you need is an internet connection and a mouse to browse the world wide web of Satyam Computers. Once you arrive at the website, ask for Dr. Millenium.
When the doctor arrives on the mainframe, you feed in the requisite job. It inspects your system and lists the deficiencies in it also detecting obsolete softwares stored in personal computers. To make things easier, the doctor prints the latest versions of the same software in your computer. And if you want, it can substitute the old one with the latest and the best available.
Once you command it to change outdated software, the doctor finds the firm that developed your software and contacts that company through the net asking for a patch of the software. Next, the good doctor comes back to you and installs the new patch to update your software. All this is done while you are sitting on the net -- the process takes a few minutes.
The computer hardware is also taken care of. However, in this case, the doctor can only alert you. The changes have to be made by an IT professional. Srini Raju, Executive Director, Satyam Computers told Express Newsline that Dr. Millenium was conceived to serve the global internet services. ``There is currently no lively, user-friendly easily accessible service to cure Y2K or any computer problem. This is to fill that gap,'' he explained.
Dr. Millenium also extends its services to big networks. It can fix the Y2K or any other problem existing in the input and output services, the operating system, commercial off-the-shelf software and user created files. The price for such facilities will, however, cost more than the service provided to a PC.
Praising Satyam's efforts, National Association of Software and Service Companies chief Dewang Mehta said: ``It's high time we people wake up to the millenium problem. Although India has received this late, it is still at the right time.''
Copyright © 1998 Indian Express Newspapers (Bombay) Ltd.