It includes a electronic token system, separate counters for senior citizens and a kiosk housing information on the latest announcements. The revamped post office will be inaugurated on Monday by postmaster general (Pune) S C Jarodia.
Union communications minister Jyotiraditya Scindia had launched the project to upgrade and modernize 500 post offices in 10 selected postal circles in two phases. In the first phase, 50 post offices were identified for their physical appearance and for their work environment.
Jarodia, who will inaugurate the post office, said, “In the state circle five post offices have been identified for the first phase. Besides Baramati in Pune region, the others are Nanded, Bhandara, Calangute and Jawahar.”
The changes include looks, both in the interior and the exterior of the building, installation of the latest technology, soft skill training to staff, a separate counter for mails, financial services, introduction of the token system and a computerised savings pass books.
Jarodia said that at the end of the day the customer should feel the difference in quality of service being rendered. A post forum comprising residents of Baramati have been given the task to constantly interact with the public as well as post office officials and suggest ways and means to improve the quality of services further. Besides Baramati, the project will extend to 8 more post offices in the second phase. It will go to Mahabaleshwar post office, Shivajinagar, Pune city head office, Rajgurunagar, Panchgani, Shrirampur head office, Karad office and Ahmednagar head office, he said.
How it’s better
* Citizens will receive mail earlier, with delivery from 10 am instead of 11.30 am
* Letters to be dispatched the same day even after 4.30 pm
* Postmaster can be contacted by email at spmbaramati@gmail.com
* No queue, electronic token display
* Fully computerised
* Separate counter for senior citizens
* Generator backup, no load shedding
* Post forum of residents